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If you need help, please call Mercer Voluntary Benefits customer service at 866-838-9534, or you may submit your question online.
Specially-trained representatives are available at 866-838-9534, Monday through Friday, 8 a.m. to 5 p.m. Central Time.
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NOTE: These are voluntary benefit plans that are available to its associates through Mercer Voluntary Benefits. Pantex does not pay for any policy or service offered under the program. Pantex's responsibility under Personal Plans is limited to coordinating payroll deductions for premium payments. If you choose to purchase any policies or services through Personal Plans, your contract for coverages will be with each insurance company or plan provider, and your contract for policy servicing will be through Mercer Voluntary Benefits.
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